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Citrix Workspace app Citrix recommends that you update to Citrix Workspace app The latest version of Citrix Workspace app for Windows can be downloaded here. Failed to load featured products content, Please try again. Objective This article is intended for Citrix administrators and technical teams only. Was this page helpful? Thank you!

Sorry to hear that. Name Name is required. To use our site, please take one of the following actions:. Jump to content. Upvote if you also have this question or find it interesting. Learn more. Follow, to receive updates on this topic. Sign in to follow this Followers 3. Force detection of client Asked by Robert Moore. Robert Moore 2. Robert Moore Enthusiast 2 Members 14 posts.

Posted October 18, What other options are there? Share this post Link to post. Recommended Posts. Mark this reply as best answer, if it answered your question. Upvote if you found this answer helpful or interesting. Mark Dear Mark Dear Enthusiast 34 Citrix Employees 82 posts.

Posted October 26, edited. Hi Robert Are you saying that you wish to remove the need for the end user to actually click on the "Detect Workspace" button and you want this to happen automatically? Hope this helps Mark Edited October 26, by markde 2nd attempt to upload screen shots.

DPI scaling is mostly used with large size and high-resolution monitors to display applications, text, images, and other graphical elements in a size that can be viewed comfortably. This feature is enabled by default, and it is the recommended setting for all use cases. Those issues are the result of a third-party limitation.

For more information, see the Microsoft Support article. To enable generic client IME, run the wfica To disable generic client IME, run the wfica You can use the command-line switch wfica This command does not affect keyboard layout synchronization settings. If you have disabled generic client IME using the command-line interface, you can enable the feature again by running the wfica Citrix Workspace app supports toggle functionality for this feature.

You can run the wfica However, the keyboard layout synchronization settings take precedence over the toggle switch. If keyboard layout synchronization is set to Off , toggling does not enable generic client IME. Generic client IME feature can be enabled by enabling keyboard layout synchronization. For more information, see Keyboard layout synchronization. Citrix Workspace app allows you to configure different options to use generic client IME.

You can select from one these options based on your requirements and usage. The different options for IME modes appear in the top-right corner of the session. The different options for IME modes appear in the top-right corner of the session while switching using these hotkey combinations. Citrix Workspace app supports the use of the H. In Citrix Workspace app for Windows, this feature is set to Disabled by default.

Configuring Citrix Workspace app to use H. Enabling H. You can hide all or part of the Advanced Preferences sheet available from the Citrix Workspace app icon in the notification area. Keyboard layout synchronization enables you to switch among preferred keyboard layouts on the client device.

This feature is disabled by default. The keyboard layout synchronization allows the client keyboard layout to automatically synchronize to the virtual apps and desktops session. To configure keyboard layout synchronization using the GPO administrative template:. Allow dynamic sync - From the drop-down menu, select Yes or No. This option synchronizes the client keyboard layout to the server when you change the client keyboard layout. Sync mode on session launch - From the drop-down menu, select one of the following options:.

To configure keyboard layout synchronization using the graphical user interface:. The session reverts to the keyboard layout provided by the remote server when they connect to the next session. Sometimes, switching the client keyboard layout does not take effect in an active session.

To resolve this issue, log off from Citrix Workspace app and login again. The following procedure applies only on Windows server and later. On Windows Server R2 and earlier, the keyboard sync feature is enabled by default. After you enable the keyboard layout on both the VDA and Citrix Workspace app, the following window appears when you switch keyboard layouts.

This window indicates that the session keyboard layout is being switched to the client keyboard layout. For more information about the keyboard layout synchronization feature on Linux VDA, see Dynamic keyboard layout synchronization.

The keyboard layout change notification dialog lets you know that the VDA session is switching the keyboard layout. The keyboard layout switch needs approximately two seconds to switch. When you hide the notification dialog, wait for some time before you start typing to avoid incorrect character input. The language bar displays the preferred input language in a session. The language bar appears in a session by default. You can hide the language bar tab from the Advanced Preferences sheet by using the registry.

You can plug USB devices into their computers and the devices are remote to their virtual desktop. USB devices available for remoting include flash drives, smartphones, PDAs, printers, scanners, MP3 players, security devices, and tablets. Isochronous features in USB devices, such as webcams, microphones, speakers, and headsets are supported in typical low latency or high-speed LAN environments.

Such environment allows these devices to interact with packages, like Microsoft Office Communicator and Skype. The following types of device are supported directly in a virtual apps and desktops session, and so does not use USB support:. For information on configuring Bloomberg keyboards, see Configure Bloomberg keyboards. Remoting this device would not be appropriate. The following types of USB device are not supported by default in a virtual apps and desktops session:.

The following types of USB device are not supported by default for use in a virtual apps session:. When a user plugs in a USB device, it is checked against the USB policy, and, if allowed, remoted to the virtual desktop.

If the default policy denies a device, it is available only to the local desktop. When a user plugs in a USB device, a notification appears to inform the user about a new device. The user can select which USB devices must be remoted to the virtual desktop each time they connect.

Although they are on this list, some classes are only available for remoting in virtual apps and desktops sessions after additional configuration. Such USB device classes are as follows. Some specialty devices for example, VOIP phones require additional configuration. Still Imaging Class 06 - Includes digital cameras and scanners. Cameras might also appear as mass storage devices.

It might be also possible to configure a camera to use either class, through the setup menus provided by the camera itself. If a camera appears as a mass storage device, client drive mapping is used and USB support is not required. Printers Class 07 - In general most printers are included in this class, although some use vendor-specific protocols class ff. Multi-function printers might have an internal hub or be composite devices.

In both cases the printing element generally uses the Printers class and the scanning or fax element uses another class; for example, Still Imaging.

This class of device in particular printers with scanning functions requires additional configuration. There are a wide variety of devices with internal storage that also present a mass storage interface; these include media players, digital cameras, and mobile phones.

Mass Storage Class 08 is not applicable to virtual apps because these devices are not available for remoting in virtual apps using USB support. Known subclasses include:. Mass storage devices can often be accessed through client drive mapping, and so USB support is not required.

Content Security Class 0d - Content security devices enforce content protection, typically for licensing or digital rights management. This class includes dongles. Video Class 0e - The video class cover devices that are used to manipulate video or video-related material. Devices, such as webcams, digital camcorders, analog video converters, some television tuners, and some digital cameras that support video streaming. Most video streaming devices use isochronous transfers that XenDesktop 4 or later supports.

Some video devices for example webcams with motion detection require additional configuration. Personal Healthcare Class 0f - These devices include personal healthcare devices such as blood pressure sensors, heart rate monitors, pedometers, pill monitors, and spirometry.

Application and Vendor Specific Classes fe and ff - Many devices use vendor-specific protocols or protocols not standardized by the USB consortium, and such devices usually appear as vendor-specific class ff. Human Interface Devices Class Includes a wide variety of both input and output devices. Typical Human Interface Devices HIDs are keyboards, mice, pointing devices, graphic tablets, sensors, game controllers, buttons, and control functions.

The reason is most keyboards and mice are handled appropriately without USB support. Also, it is normally necessary to use these devices locally as well remotely when you connect to a virtual desktop. USB Hubs Class USB hubs allow extra devices to be connected to the local computer.

It is not necessary to access these devices remotely. Smart Card Class 0b. Smart card readers include contactless and contact smart card readers, and also USB tokens with an embedded smart card-equivalent chip.

Wireless Controller Class e0. Some of these devices might be providing critical network access, or connecting critical peripherals, such as Bluetooth keyboards or mice. The default USB policy does not allow these devices. However, there might be particular devices to which it is appropriate to provide access using USB support. Miscellaneous network devices Class ef, subclass 04 - Some of these devices might be providing critical network access. Edit the Citrix Workspace for Windows template file to update the range of USB devices available for remoting to desktops.

The file is in the following installed folder:. Editing the Registry incorrectly can cause serious problems that might require you to reinstall your operating system.

USB 2. Such devices employ a single configuration space and shared bus connection where a unique interface number ff is used to identify each child device. When a composite USB device is forwarded, the entire device becomes unavailable to the endpoint. Forwarding also blocks the local usage of the device for all applications on the endpoint, including the Citrix Workspace client needed for an optimized HDX remote experience.

If the entire device is forwarded using a generic USB channel, the device becomes unavailable for redirection over the optimized HDX audio channel. However, you can achieve best experience when the audio is sent through the optimized HDX audio channel unlike the audio sent using host-side audio drivers through generic USB remoting.

The behavior is because of the noisy nature of the USB audio protocols. You also notice issues when the system keyboard or pointing device are part of a composite device with other integrated features required for the remote session support. When a complete composite device is forwarded, the system keyboard or mouse becomes inoperable at the endpoint, except within the remote desktop session or application. To resolve these issues, Citrix recommends that you split the composite device and forward only the child interfaces that use a generic USB channel.

Such mechanism ensures that the other child devices are available for use by applications on the client endpoint, including, the Citrix Workspace app that provides optimized HDX experiences, while allowing only the required devices to be forwarded and available to the remote session.

As with regular USB devices, device rules set in the policy or client Citrix Workspace app configuration on the end point select the composite devices for forwarding.

Citrix Workspace app uses these rules to decide which USB devices to allow or prevent from forwarding to the remote session. Each rule consists of an action keyword Allow, Connect, or Deny , a colon : , and zero or more filter parameters that match actual devices at the endpoints USB subsystem. Device rules are clear text with each rule on a single line and an optional comment after a character. Rules are matched top down descending priority order.

The first rule that matches the device or child interface is applied. Subsequent rules that select the same device or interface are ignored. The first six parameters select the USB devices for which the rule must be applied. If any parameter is not specified, the rule matches a device with ANY value for that parameter.

You can check the vendor, product, release, and interface IDs of a specific device directly in the Windows device manager or using a free tool like UsbTreeView. When present, the last two parameters apply only to USB composite devices. The split parameter determines if a composite device must be forwarded as split devices or as a single composite device.

The intf parameter selects the specific child interfaces of the composite device to which the action must be applied. If omitted, the action applies to all interfaces of the composite device. Citrix Workspace app for Windows includes a set of default device rules that filters certain undesirable classes of devices and allow one that customers often encounter. Citrix recommends preserving the default rules shipped with the client when creating this policy by copying the original rules and inserting new rules to alter the behavior as desired.

You can change the preferences in the Desktop viewer toolbar as shown in the following image. The two check boxes at the bottom of the pane controls if the devices must connect automatically or wait for manual connection in the session. These settings are not enabled by default. Upvote if you found this answer helpful or interesting.

Michael Warrillow 2. Michael Warrillow Enthusiast 2 Members 20 posts. Posted May 4, Please sign in to comment You will be able to leave a comment after signing in Sign in now. To use our site, please take one of the following actions: Upgrade your version of Internet Explorer.